Return Policy
At Sweet Diehl Boutique, we prioritize customer satisfaction and aim to provide a clear and concise return policy for our clothing items. Our return policy is designed to ensure that all returns are processed efficiently and fairly.
Customers have a period of 14 days from the date of receipt to initiate a return for clothing items. To be eligible for a return, the following conditions must be met:
1. All clothing items must have the original tags attached. This is essential to verify the authenticity and condition of the product.
2. The items must be free from any odors, stains, or pet hair. This ensures that the returned items can be resold without compromising quality.
3. Elegible returns will be processed in the form of store credit. This allows customers to select alternative items that may better suit their needs.
It is important to note that certain items are considered final sales and are not eligible for return. These include:
1. All accessories, including jewelry and makeup, are final sales. Once purchased, these items cannot be returned or exchanged.
2. All purchases made with a coupon code are final sales. This policy applies to any promotional discounts applied at the time of purchase.
3. All sale and clearance items are also final sales. These items are sold at a reduced price and cannot be returned.
We encourage customers to carefully review their selections before completing a purchase to ensure satisfaction with their choices.
For any questions regarding our return policy or to initiate a return, please contact our customer service team by email at customerservice@sweetdiehlboutique.com